Our Guarantee

We thank you for choosing Westcountry Blinds. In the unlikely event that this product guarantee service is needed, please contact us as soon as possible. In order to minimise any unnecessary inconvenience, we suggest that the product installation instructions are read carefully before contacting us.

YOUR 36 MONTH GUARANTEE

Westcountry Blinds Ltd guarantees that all window covering products are free from material and assembly defects, provided that such products were properly installed in a domestic situation. For non-domestic installations, refer to the Westcountry Blinds Terms & Conditions. The obligation of Westcountry Blinds Ltd is limited to repair or replacement of the defective materials or components. Repairs will be made with like or similar parts. The guarantee is limited to the original purchaser.

To obtain the guarantee service, please contact Westcountry Blinds Ltd as soon as possible. We will promptly replace any defective parts or components. Guarantee claims must be accompanied by proof of purchase as well as details regarding the nature of the problem.

CONDITIONS

This guarantee is invalid if the damage or failure was caused by:

– Accident

– Alteration

– Exposure to elements

– Misuse / abuse

– Motorised devices

– Failure to follow measurement, installation, cleaning & maintenance instructions

– Blinds are not fitted in a domestic situation

WOOD VENETIAN BLINDS & OTHER WOOD PRODUCTS

This guarantee cover excludes:

– Natural variations in grain, colour and texture

– Warpage through exposure to high humidity e.g. kitchens / bathrooms

The guarantee is exclusive and in lieu of all other obligations, liabilities or warranties. In no event shall Westcountry Blinds ltd be liable or responsible for incidental or consequential damages or for any other direct or indirect damage, loss, cost expense or fee. The guarantee does not affect the consumers statutory rights under applicable national laws in force, nor the consumers rights against the dealer arising from their sales / purchase contract.

Get in touch






    Get in touch if you need any more help or information

    Westcountry Blinds showroom in Hayle offers the ability to discuss your requirements with one of our experienced staff. We are open from:

    Monday, Tuesday, Wednesday and Friday 9am-5pm
    Thursday and Saturday 9am – 1pm
    we are closed on Sunday as well as on bank holidays

    If you’re unable to pop in, please do give us a call or send us an email.

    Call us

    01736 752397

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