At Westcountry Blinds, we take pride in offering high‑quality, made‑to‑measure products backed by reliable aftercare and a service you can trust. Every blind, shutter, curtain and awning we supply is crafted to last — and our guarantee is designed to give you complete peace of mind.
We give a 36 Month Guarantee.
Westcountry Blinds Ltd guarantees that all of our window covering products are free from material and assembly defects, provided they have been correctly installed in a domestic setting. For commercial or non‑domestic installations, please refer to our full Terms & Conditions.
Our guarantee covers the repair or replacement of any defective materials or components. Where replacement parts are required, we will use like‑for‑like or equivalent components. This guarantee applies to the original purchaser only.
If you need to make a guarantee claim, please contact Westcountry Blinds Ltd as soon as possible. We will arrange prompt support and replace any defective parts where necessary. All claims must include proof of purchase and a brief description of the issue.
CONDITIONS
This guarantee will not apply if damage or product failure is caused by any of the following:
- Accidental damage
- Alteration or modification of the product
- Exposure to unsuitable environmental conditions
- Misuse or abuse
- Issues relating to motorised devices
- Failure to follow measurement, installation, cleaning or maintenance instructions
- Products installed outside a domestic setting
WOOD VENETIAN BLINDS & OTHER WOOD PRODUCTS
The following are excluded from this guarantee:
- Natural variations in grain, colour and texture
- Warping caused by exposure to high humidity (e.g. kitchens or bathrooms)
Additional Information
This guarantee is exclusive and replaces all other obligations, liabilities or warranties. Westcountry Blinds Ltd is not liable for incidental, consequential, direct or indirect damages, losses, costs or fees.
Your statutory rights as a consumer remain unaffected, and this guarantee does not limit any rights you may have under national consumer law or your sales contract with the retailer.
